In that, the outcomes of these forms of BPA are deterministic as all business process rules are predefined by a human entity and follow if-then structures. In that, WfM primarily targets the automation of non-cognitive knowledge and service work. As WfM is implemented in an end-to-end manner with a high level of IT architecture integration, it is considered as heavy-weight IT rather than lightweight IT. In this fundamental article, we provide an overview of .